FREQUENTLY ASKED QUESTIONS

FAQ

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GENERAL

What is your cancellation policy?


Appointment times are valuable! We understand that both your time and our time is important. Please respect our cancellation policy and make sure that you cancel ahead of time if needed! We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you will be charged a cancellation fee of $50.00.




What are your hours?


Hours of operation Monday: 10am - 6:30pm Tuesday: 10am - 6:30pm Wednesday: 10am - 6:30pm Thursday: 10am - 6:30pm Friday: 10am - 6:30pm Saturday: 10am - 2pm Sunday: CLOSED




How do i book an appointment?


You can book an appointment through our booking plaform here !




How do I cancel my appointment?


To cancel your appointment please login to your profile through our booking platform. The profile would have been created through the process of making the orginal appointment. You will be able view all upcoming appointment along with the option to cancel.




Do you ever offer specials or discounts?


We do offer specials and discounts throught the year! Keep an eye on our social media for any upcoming deals!




Are you hiring ?


Please email subtlyyou@gmail.com if you are interested in joining our team.




I LOVED my experienc and I want to share it with the world. Any ideas?


We're so happy that you visited us at Subtly You and that you love your results. We take great pride in our work and our number 1 goal is a happy client. If you’re interested in sharing your experience, please do so on Google. We also LOVE when people share pics + videos via social; tag us @subtlyyou




Where are you located?


We are located in Kitchener Ontario in the Belmont Villiage area. 80 Talbot St, Kitchener, ON N2M 2B1




Do you offer consultations?


Yes! We offer FREE consultations for all service we offer. You have the option of choosing between in person or virtual depending on your preference. Click here to book a consultation today!




Do you have a referral program?


Want someone else to experience the magic at Subtly You! Refer a friend and receive $50 towards your next appointment. ( $50 will be added to your account once the referral has completed there appointment )





TREATMENTS

Who is injecting me? Are they doctors?


Our team of injectors are all board-certified medical professionals. The team has done thousands of procedures and have worked with every face and lip type.




Are your products safe?


Yes! all products used at Subtly You are FDA approved.




I've already booked, can I change the treatment I'm getting?


Yes, once booked in you can inform us through email or DM about the service change you would like to make. However, if you would like to change a fat dissolving appointment we need 48hr notice.




What are the cost of treatments?


Click here for full price list




Can I have a treatment done if I'm pregnant?


We are unable to provide any of our services if you are currently pregnant or breastfeeding.




Do you have financing options?


At this time Subtly You does not offer financing.




I'm getting married! When should I come in for my service?


Please book your treatment one month prior to your scheduled big day.





PARTNERSHIPS

Do you do influencer collaborations/ partnerships?


Yes we do! Our influencer partnerships are based on a variety of factors (account audience size, account aesthetic, brand alignment, etc.) If you would like to be considered, please email subtlyyou@gmail.com





BRUISING

Bruising 101


Bruising is the result of blood showing under the skin after a trauma. In aesthetics this is usually caused by a needle damaging a small blood vessel. We have a vast supply of small and large blood vessels in the face, so bruising can occur any time needle to skin occurs, even with Botox.




What factors contribute to bruising?





What can I do to avoid bruising?





Will I bruise?